Vancouver Rent Bank

What can the Vancouver Rent Bank do for me?

VRB can offer a short term funding source that is available to families and individuals that live in the City of Vancouver, at risk of eviction or essential utility disconnection due to a temporary shortage of funds. As well we can provide a security deposit if current housing is deemed unsafe or unsustainable. Furthermore we provide low income individuals with the tools to better manage their limited financial resources.

What can the loans be used for?

  • Rental arrears/past due rent
  • Utility Arrears
  • Security Deposits and/or First month’s rent

What are the Vancouver Rent Bank requirements for applicants?

  • Currently a resident or will be a resident of the City of Vancouver
  • Are low-income (see chart below)
  • Are nineteen years of age or older
  • Have a bank account or are on income assistance
  • Have (will have) a concrete, consistent source of income
  • Have two pieces of ID
  • Can provide proof of tenancy
  • Not be in the process of bankruptcy
  • Have no un-discharged bankruptcies
  • Have a sincere reason for any delinquency in payments
  • Are not able to access any other form of government financial assistance
  • Have/ will have long term, safe housing
  • Have rental costs that do not exceed an ongoing ability to pay  rent
  • Be experiencing temporary financial crisis
  • Owe no more than two months rental arrears

What if I live in subsidized housing?

If you live in BC Housing we will not be able to make you a loan for rental arrears. We can contact your landlord to set up a payment plan. If you live in other subsidized housing, we may be able to make a loan, however, the first step is always to attempt a payment plan with your landlord.

Is there a maximum amount I can request?

Yes. The maximum a single person may request is $1300. The maximum a family may request is $1800.

How are the funds provided?

If you are approved for a loan the funds are provided in cheque form. The cheque is written to the creditor; to your landlord, to BC Hydro, to Fortis.

How do I apply for loans from the Vancouver Rent Bank?

In order to start an application for the VRB, you will need to sign up, log-in, and complete a pre-assessment. You can do this by clicking here.

Is there a drop-in?

We hold drop-in hours every Tuesday from 12:00pm to 3pm. Drop-in hours are held in our office; located at #200-739 Gore Avenue, where you can come get more information and help with your application.

*Our office is on the second floor and does not have access for people with mobility issues. If you have mobility issues, please contact us and we will make alternate arrangements.*

What should I bring to the drop-in?

For more information on what to bring to for drop-in application help click here

Short list of Documents to Bring:

  • 2 pieces of Valid ID
  • Proof of Tenancy
  • Last 3 months of ALL bank account and credit card statements
  • Payday loan statements (if applicable)
  • Proof of income
    • Recent Pay stubs, child tax benefits or ministry payments, application to EI, employment contract etc.
  • Recent Utility Bills

  • Void Check or Automatic Withdrawal Slip

You may also call 604-566-9685 for more information about the application process.

When should you contact a member of the Vancouver Rent Bank?

If you have concerns about your ability to pay your rent or relevant utility bills, then that would be a good time to call a member of our Vancouver Rent Bank team at 604-566-9685.

If you find that you have not been able to meet your required payments on time, we will be happy to discuss possible solutions that will help you through this difficult time.

How long does the process take?

We try to respond to online pre-assessments within 2 business days and try to process completed applications in 10 business days.

Is there an interview?

Yes. The interview process is very indepth; we will ask detailed questions about past, current, and futre spending; budgeting; and past current, and future income streams. The process can seem invasive, however, the goal is to determine if the applicant meets the program criteria. 

We welcome  friends, family members, or support persons at the interview.

How do I know if I am low income?

Low income is defined as follows:


























How do I pay back the loan?

The maximum repayment term is two years.

This is an interest free loan, you will only be charged an administration fee of $1/month.

Loan repayment amounts:

  • A loan of $500 will require a monthly payment of approximately $22/month*
  • A loan of $1000 will require a monthly repayment of approximately $43/month*
  • A loan of $1,300 will require a monthly repayment of approximately $55/month*

*On a two year term.

Monthly payments are automatically withdrawn from your bank account.


Vancouver Rent Bank Successes in our first year, October 2012-2013:

  • Housing secured or maintained for 228 individuals.
  • Housing sercured or maintained for 39 children.
  • Average loan amount: $906
  • 137 loans issued.

Hours of Operation:

Office Hours:  Tuesday - Thursday 10:30am - 4:30pm 

Drop-In Hours: Tuesdays 12:00pm - 3pm 

Contact Us:
By phone at 604-566-9685
By email at     By fax at 604-569-3779

Vancouver Rent Bank
(Operated by NICCSS)
#200-739 Gore Avenue,
Vancouver, BC V6A 2Z9

*Our office is on the second floor and does not have access for people with mobility issues. If you have mobility issues, please contact us and we will make alternate arrangements.*

*NICCSS and the Vancouver Rent Bank are scent free environments - no perfumes or heavily scented products.*