Vancouver Inner City Better At Home
Better at Home is a program that helps seniors with simple day to day tasks so that they can continue to live independently in their own homes and remain connected to their communities.
Am I eligible?
Our target population is vulnerable and marginalized Inner City residents 65 years and older who self-identify or are identified through local community organizations, outreach workers, their families, or their peers as potentially benefiting from coordinated supports.
What are the services we provide?
We provide a range of non-medical home support services of 2 hours bi-weekly.
Service include:
- Light Housekeeping
- Shopping
- Friendly Visits
- Accompaniment
Who pays for the services?
The Government of BC has given United Way of the Lower Mainland funding to manage Better at Home across BC. NICCSS, as partner with United Way will accept donations, raise funds, and encourage volunteer participation in the program. Seniors who receive Better at Home services will also pay a fee for some services, based on their income. Some services may be free.
Sliding Scale of Fees (as April 2025:
Participants aged 65-74
| Fee Categories | Single Person Income | Household Income | Percentage of Subsidy | Cost |
| A | ☐ Below $22,970 | ☐ Below $35,815 | ☐ 100% | ☐ Free /By donation |
| B | ☐ $22,971 – $30,790 | ☐ $35,816 -$46,600 | ☐ 70% | ☐ $7.50 /hr. |
| C | ☐ $30,791 -$37,060 | ☐ $46,601 -$65,770 | ☐ 50% | ☐ $12.50 /hr. |
| D | ☐ $37,061 -$49,599 | ☐ $62,771 -$104,099 | ☐ 30% | ☐ $17.50 /hr. |
| E | ☐ Over $49,600 | ☐ Over $104,100 | ☐ No subsidy | ☐ $25.00 /hr |
Participants aged 75+
| Fee Categories | Single Person Income | Household Income | Percentage of Subsidy | Cost |
| A | ☐ Below $23,840 | ☐ Below $37,560 | ☐ 100% | ☐ Free /By donation |
| B | ☐ $23,841 – $31,665 | ☐ $37,561 -$48,350 | ☐ 70% | ☐ $7.50 /hr. |
| C | ☐ $31,666 -$37,645 | ☐ $48,351 -$66,935 | ☐ 50% | ☐ $12.50 /hr. |
| D | ☐ $37,646 -$49,599 | ☐ $66,936 -$104,099 | ☐ 30% | ☐ $17.50 /hr. |
| E | ☐ Over $49,600 | ☐ Over $104,100 | ☐ No subsidy | ☐ $25.00 /hr. |
How do I apply?
You do not need to be referred. Seniors may self-refer, or a community organization may refer a senior. Please call 604-569-2787 if you are unsure.
To begin the intake process, follow these steps:
- Download the Intake Form here: VICBAH Intake Form
- Fill out the form
- Send the form to vancouverinnercitybetterathome@niccss.ca or kofosu@niccss.ca
- Wait for response (2-3 business days)
- Program Manager will notify with next steps
Contact Information:
Email: vancouverinnercitybetterathome@niccss.ca
kofosu@niccss.ca or yma@niccss.ca
Phone: 604-569-2787
Learn more about Better at Home by visiting http://www.betterathome.ca/
